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By visiting/using this website, you acknowledge your assent to the following conditions of use without
limitation or qualification. Please read these conditions carefully before visiting/using this website. This agreement contains the terms and conditions that also apply to purchases by individuals, businesses, corporations,
charities, and any other entity from automotive appraisal services group®
(collectively herein referred to as - aasg) that will be provided to
you (customer) on orders for appraisal services and/or related services and/or products and sold by aasg in the United States. By accepting services and/or products, customer agrees
to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS
APPLY (I) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH aasg,
IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) UNLESS OTHER aasg
STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions
are subject to change without prior written notice at any time, at the sole discretion of aasg
and so stated by updating this posting. You are bound by any such revisions and should therefore periodically visit
this page to review the then current terms and conditions.
APPLICABLE
LAWS .....
Customer agrees to comply with all applicable laws and regulations as
established by each state and applicable laws of the United States.
This agreement and any sales thereunder shall be governed by the laws of the
state of California, without regard to conflicts of laws rules.
APPLICABLE
TAXES .....
Customer is responsible for any and all applicable sales tax, as well
as any and all other taxes that may be associated with the service/product order. Applicable sales tax will automatically
be calculated into the final purchase price. When relevant, California State sales tax will be collected for products shipped
to California addresses.
APPOINTMENT
CANCELLATION POLICY .....
In instances where customer requests an on-site appraisal service be performed,
and later is to be canceled, an appointment cancellation fee may be imposed. Said cancellation fee shall apply when
one or any of the following conditions is met:
Appointment is secured by aasg and therefore
subsequently canceled by customer, vehicle owner, and/or individual showing or otherwise in possession of vehicle, without
a suitable and timely (timely = one (1) hour minimum) cancellation notification prior to the scheduled appointment
time, with said cancellation notification made directly to aasg, and/or stated
appointment is otherwise not able to be executed due to no fault of aasg.
The customer retaining the services of aasg,
and/or on whose behalf aasg services have been retained, agrees to an assessed
appointment cancellation fee of up to one-half (½) the stated appraisal fee plus any incurred applicable mileage fee.
At the sole discretion of aasg,
said assessed appointment cancellation fee will be applied/charged to customer submitted credit or debit card, or billed via
an aasg generated statement. Assessed appointment cancellation fee must
be proffered prior to any further action and/or ensuing appointment is secured and/or change in appraisal service as requested
by customer.
DISCLAIMER
.....
To the fullest extent permissible pursuant to applicable law, the materials
on this website are provided "AS IS" and without warranties of any kind either expressed or implied. aasg and its subsidiaries and affiliates, or any of their employees, directors, officers, or
agents (collectively herein referred to as - aasg) disclaim all warranties,
expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
aasg does not warrant that the functions contained in the materials will be uninterrupted
or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses
or other harmful components. aasg does not warrant or make any representations
regarding the use or the results of the use of the materials on this website in terms of their correctness, accuracy, reliability,
or otherwise. You (and not aasg) assume the entire cost of all necessary
servicing, repair, or correction. The information and descriptions contained herein are not intended to be complete descriptions
of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational
purposes. This website may be linked to other websites which are not maintained by aasg, therefore, aasg is not responsible for the
content of those websites. The inclusion of any link to such websites does not imply approval of, or endorsement by aasg, of the websites or the content thereof.
GUARANTEE
..... APPRAISAL SERVICES
GUARANTEE aasg
guarantees that any appraisal service purchased by customer directly from aasg,
to be accepted for its intended purpose within specific limitations. If it cannot be used for its intended purpose due to
rejection by a third party requesting said appraisal service, on the merits that the completed appraisal is not worthy, credible,
or performed within standard industry guidelines, aasg guarantees that a refund
of the appraisal service fee will be allocated if the appraisal is rejected by said third party. Refund
must meet the following criteria: - Applies Only To Non Acceptance
Of The Appraisal By A Third Party
- Does Not Apply To Disagreements
Of Stated Appraised Value
- Valid For Sixty (60) Days From Original
Appraisal Request Date
- Applies To Appraisal Fee Only ... Does
Not Include Applicable S&H Fee
To Receive Refund Return ORIGINAL appraisal, accompanied with a signed letter on their
company letterhead - from the third party (individual or company) involved...stating they refused acceptance of said
appraisal and their declared reason(s) why. aasg will review
requested material to determine if refund is deemed worthy. Said review will be performed in an appropriate
and timely manner. Customer
is responsible for all fees incured in returing material. When warranted, refund will be issued within thirty (30) days of approval. It's
the sole discretion of aasg to issue refunds in the form
of: - Issuance Of Credit Applied Only To Same Charged Credit
Card
- Issuance of aasg
Business Check
- Issuance Of One (1) Year aasg
Credit Towards Products/Services
Mail Material
To automotive appraisal services group® 18032 Lemon Drive Suite
F Yorba Linda,
CA 92886-3382
PRODUCT GUARANTEE aasg guarantees
that any product purchased by customer directly from aasg to be free
of defects in manufacturing. It is the sole responsibility of the customer, at their sole expense, to
return any defective products to aasg for review. Said
review will be performed in an appropriate and timely manner. It is the sole discretion of aasg to
(I) refund the product purchase price (Does Not Include Applicable S&H Fees)
paid by customer, (II) replacing the defective product or, (III)
deny request due to customer misuse of stated product. Refund/Replacement will
be issued within thirty (30) days of refund/replacement approval. It's the sole discretion of aasg
to issue a refund/replacement in the form of: - Replacement
Of Defective Product With Same Or Updated/Improved Item
- Issuance
Of Credit Applied Only To Same Charged Credit Card
- Issuance
of aasg Business Check
- Issuance
Of One (1) Year aasg Credit Towards Products/Services
Return Defective Product To automotive appraisal
services group®
18032 Lemon Drive Suite F
Yorba Linda, CA 92886-3382
JURISDICTIONAL
ISSUES .....
Unless otherwise expressly set forth herein, aasg
makes no representation that materials on this website are appropriate or available for use in any location. Those who
choose to access this website do so on their own initiative and are responsible for compliance with local laws.
LIMITATION
OF LIABILITY .....
SERVICES/PRODUCTS
aasg does not accept liability
beyond the remedies set forth herein, including any liability for services/products not being available for use or for lost
or undeliverable material. aasg will not be liable for personal or
business losses related to any services/products or other consequential, special, indirect, or punitive damages, even if advised
of the possibility of such damages, or for any claim by any third party except as expressly provided herein. Customer
agrees that for any liability related to the purchase of services/products, aasg
is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase
of services or products under this agreement. It is the sole discretion of aasg to
refund the purchase price paid by customer or replacing the product.
WEBSITE
While aasg uses reasonable
efforts to include accurate and up to date information on this website, errors or omissions sometimes occur. aasg makes no warranties or representations as to the accuracy of this website. Under
no circumstances, including, but not limited to, negligence, shall aasg or
any party involved in creating, producing, or delivering the website be liable to you for any direct, incidental, consequential,
indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if aasg or an aasgauthorized representative has
been advised of the possibility of such damages. In no event shall aasg's
total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing
this website.
aasg also assumes no responsibility,
and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result
of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or
audio from this website.
OTHER
DOCUMENTS .....
Other than as specifically provided in any separate formal written agreement
between customer and aasg, these terms and conditions may NOT
be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement
or amend this document, or to enter an order for service(s)/product(s) which is subject to additional or
altered terms and conditions will be deemed null and void, unless otherwise agreed to in a written agreement signed by both
customer and qualified aasg representative.
PAYMENT
TERMS .....
Terms of payment are within the sole discretion of aasg,
and unless otherwise agreed to by aasg, payment must be received by aasg prior to acceptance by aasg of an
order. Payment for any products and services may be made by credit card, personal or business check ... paper or paperless
(electronic), certified funds, money orders or other prearranged payment method. Issued statements are due and
payable upon receipt. aasg may invoice parts of an order separately.
Orders are not binding upon aasg until accepted by aasg.
Any quotations given by aasg will be valid for the period stated on
the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.
A $25.00 fee will be assessed on any/all return checks.
PRODUCT
WARRANTY .....
aasg disclaims all other warranties, express or implied, relating to
the product, including, but not limited to, any implied warranty of merchantability or implied warranty of fitness; and the
express warranties are in lieu of all obligations or liabilities on the part of aasg
arising out of or in connection with the sale, use, or operation of the product.
RESALE
POLICY .....
Customer agrees and represents that it is buying any service/product from aasg
solely for customer's own internal use, and not for resale in any manner, public or private.
RESTRICTIONS
ON USE OF WEBSITE MATERIALS .....
This website is soley owned and operated by aasg. Except as otherwise
expressly permitted by aasg, no materials from this website or any website owned,
operated, licensed or controlled by aasg may be copied, reproduced, republished,
uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your
use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not
distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including
the text, images, audio, and video without written permission granted by aasg.
aasg neither warrants nor represents
that your use of materials displayed on this website will not infringe rights of third parties not owned by or affiliated
with aasg.
RETURN / REFUND POLICY ..... APPRAISAL SERVICES In
instances where an appraisal service is purchased an not utilized, aasg
offers a limited refund policy. If an appraisal service is purchased and subsequently not used, and aasg's
Appraisal Information Report - AIR was not completed or damaged in any fashion what-so-ever, and at the
sole discretion of aasg, a refund of the appraisal service fee will
be allocated. Each request will be reviewed on a case-by-case basis. Refund must meet the following criteria: - Appraisal
Information Report - AIR Must Not Be Completed In Any Fashion What-So-Ever
- Appraisal Information Report - AIR Must Not Be Damaged And/Or
Disassembled In Any Fashion What-So-Ever
- Valid For Sixty (60) Days
From Original Appraisal Request Date
- Applies To Appraisal Fee Only
... Does Not Include Applicable S&H Fees
NOTE: Return/Refund Policy Applies To Retail Clients/Customers Only. It Does Not Apply
To Established Coporate And/Or Charity Organization Accounts.
To Receive Refund Return ORIGINAL Appraisal Information Report - AIR, accompanied
with a signed letter stating reason(s) why refund is being requested. aasg
will review said material to determine if a refund is deemed worthy. Said review will be performed in
an appropriate and timely manner. Customer is responsible for any/all fees
incurred in returning material. When warranted, refund will be issued
within thirty (30) days of approval. It's the sole discretion of aasg
to issue refunds in the form of: - Issuance Of Credit Applied
Only To Same Charged Credit Card
- Issuance of aasg
Business Check
- Issuance Of One (1) Year aasg
Credit Towards Products/Services
Mail Material To automotive
appraisal services group®
18032 Lemon Drive Suite F
Yorba Linda, CA 92886-3382 PRODUCTS, If a product(s)
is purchased and subsequently not used, and at the sole discretion of aasg, a refund
of the unused product(s) will be allocated. Each request will be reviewd on a case-by-case
basis. Refund must meet the following criteria: - Product(s) Must Be Returned In Their Individual Original Packaging
- Product(s) Must Not Be Damaged In Any Fashion What-So-Ever
- Valid For Sixty (60) Days From Original Purchase Date
- 10% Restocking Fee Will Be Applied
- Applies To Product(s) Only ... Does Not Include Applicable S&H Fees
To Receive Refund Return
ORIGINAL product(s), accompanied with a signed letter stating reason(s)
why refund is being requested. aasg will review said material to
determine if a refund is deemed worthy. Said review will be performed in an appropriate and timely manner. Customer is responsible for
any/all fees incured in returing product(s). When warranted, refund will be issued within thirty (30) days of approval. It's
the sole discretion of aasg to issue refunds in the form
of: - Issuance Of Credit Applied Only To Same Charged Credit
Card.....Less 10% Restocking Fee
- Issuance of aasg Business Check.....Less 10% Restocking Fee
- Issuance Of One (1) Year aasg Credit Towards Products/Services.....Less
10% Restocking Fee
Mail Product(s) To automotive
appraisal services group®
18032 Lemon Drive Suite F
Yorba Linda, CA 92886-3382
RECIPROCAL
LINK PROGRAM .....
aasg offers a reciprocal
link program to other qualified websites. It is at the sole discretion of aasg
to accept/reject taking part in any reciprocal link exchange with any website it deems unsuitable for any reason what-so-ever. aasg retains the right to remove any reciprocal link, canceling any agreed upon reciprocal
link exchange, with any website, at any time, with no announcement being issued.
Acceptance of a reciprocal link exchange with any website is not to be
construed as an endorsement of that website by aasg. Nor does the inclusion
of any link to any additional website participating in that websites reciprocal link exchange program imply
approval of or endorsement by aasg of that website or the content thereof.
aasg cannot be held liable for
any damage to, interruption of service, introduction of any virus, or any other harmful concern with any website, its server
and/or host when participating in a reciprocal link exchange directly or indirectly. Same LIMITS OF LIABILITY
apply to websites taking part in any reciprocal link exchange program with aasg
as do those LIMITS OF LIABILITY of visitors/users to aasg website.
RIGHT
OF SERVICE .....
aasg reserves the right to refuse
sales or service to anyone, at anytime, for any reason without explanation if aasg
deems this action is in the best interest on aasg as a company and/or its customer
base as a whole.
SERVICE &
PRODUCT CHANGES .....
aasg continually upgrades and
revises its service/product offerings to provide aasg customers with the
best possible service and latest information available. aasg may revise
and discontinue services or products at any time without prior notice to customers. aasg
will perform services or ship products that have the functionality and performance of the services/products ordered, but changes
between what is performed/shipped and what is described in a specification within the website or any brochure/pamphlet are
possible.
SERVICE & SUPPORT
.....
aasg will provide general service/support
to customer in the United States, in accordance with the then-current service/support policies in effect. Service/Support
offerings may vary from service to service ... product to product. aasg
has no obligation to provide service/support until aasg has received payment-in-full
for the service(s) and/or product(s) for which service/support is requested.
SHIPPING
& HANDLING FEES .....
Customer is responsible for all shipping & handling (S&H) fees be they
standard FedEx - UPS - DHL - USPS, priority-express, overnight delivery service, or other...public or private. Fees
are calculated at the current S&H rate as stated within this website - verbally by an authorized aasg agent, information/sales brochure - promotional pamphlet and/or shopping cart.
On occasion, depending upon customer submitted mailing/shipping address, optional
priority-express overnight service may only be performed within a two (2) day window as regulated by aasg employed
delivery service, FedEx - UPS - DHL - USPS, or other...public or private.
aasg is not responsible for
undelivered service(s)/product(s) due to fault of employed delivery services be they standard
FedEx - UPS - DHL - USPS, priority-express, overnight delivery service, or other...public or private.
Unless prior arrangements made, it is the sole responsibility of
customer to incur any/all S&H fees when forwarding/returning appraisal service(s) material and/or product(s)
to aasg.
SHIPPING & HANDLING FEES ARE NOT REFUNDABLE
SOFTWARE
LICENSES .....
You acknowledge that any software available or provided to you on this website
may contain technology that is subject to strict controls by various agencies of the United States Government pursuant to
United States export control laws and regulations. You hereby agree that you will not transfer or export such software
from the United States (including, for example, providing such software to any foreign person or entity in the United States)
or re-export such software outside the United States in violation of United States export laws and regulations. aasg does not authorize the downloading or exportation of any software or technical data from
this website to any jurisdiction prohibited by the United States export controls laws and regulations.
TRADEMARKS
& COPYRIGHTS .....
All trademarks, services marks, trade names, logos, and icons are proprietary
to aasg. Nothing contained on the website should be construed as granting,
by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the written
permission of aasg or such third party that may own the trademarks displayed
on this website. Your use of the trademarks displayed on this website, or any other content on this website, except
as provided herein, is strictly prohibited.
Images displayed on this website are either the property of, or used with permission
by, aasg. The use of these images by you, or anyone else authorized by you,
is prohibited unless specifically permitted herein. Any unauthorized use of the images may violate copyright laws, trademark
laws, the laws of privacy and publicity, and communications regulations and statutes.
aasg is the sole operator of the automotive
appraisal services group® website. If you would like to contact
us regarding our TERMS & CONDITIONS, please feel free to do so. CONTACT US Effective/Revised Date: November 22, 2008 Copyright
by: automotive appraisal services group® 1996-2010
All Rights Reserved
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